FAST & RELIABLE
Shipping & Delivery
We ship worldwide from Australia with fast, reliable delivery and full tracking on every order.
Fast Delivery
3-7 days in Australia, 5-10 days outside of Australia
Worldwide Shipping
100+ countries
Real-Time Tracking
Track every order
Guaranteed Safe
Full protection included
Australia Shipping
Standard Delivery
Standard tracked delivery to any Australian address. Includes tracking number for peace of mind.
Delivery time is usually about 3 - 7 business days.
Express Delivery
Fast tracked delivery for urgent orders. Available for orders placed before 2 PM AEST.
Delivery time is usually about 1 - 2 business days.
International Shipping
International Standard
Reliable international delivery to 100+ countries. Includes tracking and customs documentation.
Delivery time is usually about 10 - 21 business days.
International Express
Faster, tracked international delivery with priority handling. Best for urgent gifts or special occasions.
Delivery time is usually about 5 - 10 business days.
Premium Packaging
Order Tracking
Signature Boxes
Every piece arrives in our luxurious cream and gold packaging designed to impress.
1. Order Confirmed
You'll receive an order confirmation email immediately after purchase.
Protective Cushioning
Jewelry is carefully wrapped and cushioned to ensure it arrives in perfect condition.
2. Order Shipped
We'll email you a tracking number as soon as your order ships (usually within 1 - 2 business days).
Gift Ready
All orders include complimentary gift wrapping. Add a personalized message card upon request.
3. In Transit
Track your package in real-time using the tracking number on our portal or with the carrier.
Sustainable Materials
We use eco-friendly packaging materials whenever possible to minimize environmental impact.
4. Delivered
You'll receive a delivery notification when your package arrives at your door.
Shipping FAQ
Do you ship internationally?
Yes! We ship to over 100 countries worldwide. International Standard delivery takes 10 - 21 business days, while Express takes 5 - 10 business days. All international orders include tracking and customs documentation.
How much does shipping cost?
Domestic Australian shipping is $10, or FREE when you purchase 2 or more items.
International shipping varies by region ($20 - $60 depending on destination and speed).
Express options are available for faster delivery.
Can I track my order?
Absolutely! All orders include a tracking number. You'll receive it via email as soon as your order ships. You can track your package in real-time on our tracking portal or directly with the carrier.
What if my package is lost or damaged?
We guarantee safe delivery of all orders. If your package arrives damaged or goes missing, we'll replace it free of charge or issue a full refund. Contact us immediately with photos of the damage or tracking details.
Do you offer gift wrapping?
Yes! We offer complimentary luxury gift wrapping with every order. Your jewelry arrives in our signature packaging, perfect for gifting. Add a personalized message card upon request.
Can I change my delivery address after ordering?
If your order hasn't shipped yet, we can change the delivery address. Contact us immediately at support@westlynjewelry.com or use our live chat. Once shipped, the address cannot be changed.
Are there any shipping restrictions?
We ship to most countries worldwide. However, some regions may have customs restrictions or additional duties. We'll notify you of any potential issues before processing your order.
How are orders packaged?
All orders are carefully packaged in our signature boxes with protective cushioning. International orders include additional protection and customs documentation. We take pride in ensuring your jewelry arrives in perfect condition.