Westlyn Jewelry

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Frequently asked questions

Our products are manufactured locally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Our pieces are crafted from high-quality stainless steel, known for being durable, hypoallergenic, and tarnish-resistant.

Stainless steel is highly resistant to rust and tarnish. With proper care, your pieces will keep their shine for years. We recommend removing your jewelry before swimming, showering, or heavy exercise to keep it looking its best.

Every item comes with a Vivienne Westwood-style mini dust bag, a jewelry box, and a paper bag.

Shipping is calculated based on your location and the items in your order. We offer a flat shipping rate of $10 for all orders within Australia and $25 for international orders. You will always know the shipping price before you purchase.

For orders within Australia, shipping typically takes 3-7 business days depending on your location. International orders generally arrive within 7-15 business days.

We accept returns within 7 days of receiving your order for items that are unused and in their original packaging. Please note that for hygiene and safety reasons, certain items (like pierced earrings) cannot be returned.

If your item arrives damaged or defective, please contact us within 48 hours of receiving your order with photos of the damage. We will arrange a replacement or refund promptly to ensure your satisfaction.

No - only one discount code can be applied per order. Please choose the code that gives you the best value at checkout.

If your order hasn't shipped yet, contact us ASAP via our live chat and we'll do our best to help.

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Frequently asked questions

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Quality and Elegance Defined

Our collections

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Frequently asked questions